- Launch the digiduka app.
- Go to Settings on the top right at the corner of your screen
- Tap on the "Settings Icon"
- Tap on "Security"
- Tap on RESET pin
- Enter your phone number and date of birth
Then you can change or reset pin
If you fail to remember the correct date of birth you provided during signup, please send us a mail at [email protected] or Call digiduka customer care by dialling +254 20 7857372 or +254 754 334518 . The customer care agent will take you through security questions to confirm your identity. Upon positive confirmation of your identity, customer care will send you a new PIN.